I used to work on a support desk for a big company. I had a bunch of friends in similar roles at other companies. Fun fact: there are no good support desks. The incentives are all skewed. If a support desk makes the customer happy, it’s giving refunds out. If it’s giving refunds out, it’s costing the company money. If it’s costing the company money, someone in finance or accounting will “fix the problem.” In the case of my company, the fix was: 6 minutes per call, no more. Every call is a sales opportunity, no exceptions. So, people would call in with big, complicated problems, and before I was allowed to help them, I had to try to sell them shit, which pissed them off, got them ranting. This ran out the clock, so then we “accidentally” disconnected. Leather, rinse, repeat. Now, my company sucked, but even the best companies need to limit churn and refunds and deal with a lot of entitled assholes on the support line, so it’s never going to be a great time.
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When you said mechanical friend, I automatically thought of Johnny 5. I think I’m too old to be Internetting right now.
phanto@lemmy.cato Linux@lemmy.ml•What kind of mindset do you need to be succesful starting and continuing to use Linux.23·7 days agoDogged stubbornness. I use Linux because I refuse to give MS any more of my money, and I’m too stubborn to give up.
phanto@lemmy.cato Self Hosted - Self-hosting your services.@lemmy.ml•[Advice] On Home Server Hardware1·14 days agoI got an N100 SZBox for cheap a few years ago(?) That has a big USB HDD drive plugged into it. Handles 1080p in house just fine, and I think the bloody hard drive eats more power than it does!
phanto@lemmy.cato Linux@lemmy.ml•What bios settings do I need to change before installing Linux?3·26 days agoI tried it in Lutris and in a VM, neither worked. I never tried it just in Wine. Hmm… Well, I have two weeks left of school, so I don’t know if it’s worth trying anymore.
phanto@lemmy.cato Linux@lemmy.ml•What bios settings do I need to change before installing Linux?14·26 days agoIf you plan on dual booting, remember to disable fast startup on the windows side, or you won’t be able to access the windows partition(s) as read/write in Linux. I have to dual boot for school, (God damn you, Lockdown Browser!) But as soon as I’m done, I’m dropping MS like the hot steaming pile it is.
phanto@lemmy.cato Linux@lemmy.ml•want to clone my debian install so i can test updating to trixie6·1 month agoBe careful with disk destroyer!
phanto@lemmy.cato Linux@lemmy.ml•Which Distribution and Desktop Environment should I use?2·1 month agoI pretty much agree with all of this… I have a Mint XFCE installed on a thumb drive. (Not an installER , installED.) I can boot it on basically any computer that still supports Legacy, and I’ve done so on a Dell Venue Pro tablet (Atom CPU, 2Gb Ram). Had a bastard of a time getting it to boot, but it ran better than the on board Windows 8.1. This was post-Covid. Of all the systems I’ve run it on, one didn’t have WiFi, and one had a bunch of messing around to get the audio to switch between speakers and headphones reliably. But keep in mind, this is the exact same copy of the OS, across a half dozen systems. I’ve also upgraded it over five years or so…
phanto@lemmy.cato Asklemmy@lemmy.ml•Why do most people stay in centralized social media platforms when the Fediverse exists?45·2 months agoIn my IT program at school, the only people who have heard of the fediverse are the ones I’ve told.
phanto@lemmy.cato Asklemmy@lemmy.ml•Why is my entire feed in this Lemmy server nothing but American politics and Reddit bashing10·2 months agoGodzilla, Esperanto, tiny phones, vampires, the weird knife Wednesday guy, and way too many silly Linux memes. Homelab, self-host. That’s what Lemmy is to me! I mostly skip the politics, although I do like the odd privacy rant. Also, Careless People: A Cautionary Tale of Power, Greed, and Lost Idealism, by Sara Wynn-Williams. That’s unrelated to anything, but I intend to include it in any comment I make until I read it.
phanto@lemmy.cato Asklemmy@lemmy.ml•If you had an AI that could instantly create any media, what would you make?2·2 months agoGodzilla Minus One. No, seriously. A Godzilla Movie, but one where the human story and the drama is just as awesome as the monster. A Kaiju film where there’s actual stakes, where you feel what the main characters feel, and where the monster doesn’t seem like a big, far off show and the actors are on a different plane of existence. A Godzilla movie that managed to surprise me three different times. Thankfully, we have Godzilla Minus One.
If you try to ping 8.8.8.8 and it works, then try to ping google.com. if that doesn’t work, it’s your DNS resolver. I’m not an arch user, but on a lot of Linuxes, there’s a nameserver setting somewhere that has come unset. Try to set it to the IP address of your home router, that may fix it. P.S. The guy who posted the “It’s always DNS” shirt is right. I am buying that shirt.
phanto@lemmy.cato Asklemmy@lemmy.ml•What, if any, cybernetic augmentation would you want for regular life?5·2 months ago“Hey asshole!” Love it.
This is why I keep my old-as-hell Shuttle PC in the closet… I boot it off a live CD so I don’t accidentally dd my actual desktop’s OS into oblivion, again.
phanto@lemmy.cato Linux@lemmy.ml•Which distro would you install on a celeron 2gb ram laptop for a lay person to use?5·3 months agoLinux Mint Debian Edition: xfce, Firefox running, 12 tabs open, just under 3GB utilized. All my usual stuff open too, Telegram, Next cloud, etc.
I bet you’d be good with it and an SSD and a bit of swap. (I have no swap used.)
phanto@lemmy.cato Asklemmy@lemmy.ml•What is the worst, most incorrect way to eat a pizza?29·3 months agoEat the crust, leave the rest.
phanto@lemmy.cato Linux@lemmy.ml•Mecha Comet is a modular Linux handheld coming soon to Kickstarter for $159 - Liliputing2·4 months agoOh, it’s awful! I mean, I knew it was going to be a bit heavier, with the dual screens, but I figured for media and stuff I could use it like a laptop. What I didn’t know? No keyboard on the e-ink. If you have it in landscape, you have a giant, unusable keyboard on the LCD part. No backlight on the e-ink. No way to move apps from one screen to the other without closing them out completely. But this is the part that really bakes my bacon… No portrait mode on the e-ink side. None. The good eReader review seems to have missed that it’s absolutely, 100%, stuck in landscape! Also, the battery is awful. I listened to a podcast for 10 minutes, display off, and burnt 10% of the battery. I have 10-year-old laptops with better battery life. I asked for a return/refund, but of course, crickets. Their only support is apparently on a Facebook page. I won’t be getting Facebook any time soon, but I am told that they are ignoring support requests anyways.
phanto@lemmy.cato Linux@lemmy.ml•Mecha Comet is a modular Linux handheld coming soon to Kickstarter for $159 - Liliputing10·4 months agoI’m still too dumb to learn… Ask me about my OKPad! In fact, ask me for my OKPad. Please, take the god awful thing off my hands!
Ninite won’t run in S-Mode, I tried it once. Only Windows Store Apps. (Mint better.)