I tried logging into Imgur recently, but they now block all UK traffic and redirect you to a GDPR deletion form, which I was happy to fill in.
Note that I was responding from the email registered to my account, and even though they could verify it, they still demanded:
- A description of any private images (I cannot recall, it’s a 10+ year old account I barely used)
- My last login location (no idea either as it was probably years ago. Was I on VPN?)
I made a real effort to answer, giving my best guesses for both, but their responses were consistently passive-aggressive, as if I was the one being unreasonable! And all that friction just for them to delete my email address and a couple of images that I may or may not have uploaded to Imgur over the last 10 years.
After going back and forth, they left me no choice but to file an ICO complaint.
Has anyone else experienced this with Imgur?
If it isn’t many images, couldn’t you just login on VPN (i think proton has free one) and delete images?
I did think of that, not to delete anything, just to check what’s actually there so I could answer their questions. But I’ve got a feeling if I try to bypass the UK block with a VPN, they’ll just hit me with even more obstacles.
That seems unreasonable… proving ownership of the email address should be considered sufficient so ICO complaint it is.
Exactly. It’s like those creeps are obsessed with my data.
That is bs. I should consider deleting mine but now i cba. Though i can still access mine with a vpn. So i might delete through the site.
Deleting through the site is definitely the better option if they allow permanent deletion. But I wouldn’t be surprised if they claim unable to confirm your location due to the VPN and question if UK GDPR applies to you and then demand a driving license…
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Thats the point, you won’t fight it because it’s annoying to do
I have heard that called “sludge”. As a generic term for that tactic.
This is over the top. I’ve had this trying to get a rarely used email account back, but if you own the account that can reset the password…why do this?
