It helps a lot to realize that we are not obligated to respond to anyones issue. Wee are providing a software for free, and if sonething cant get it working, thats their problem. They can just not use it, or pay someone for help. Just because I wrote some software doesnt mean I owe anyone an explanation how it works.

In this regard I think it will be helpful if we aggressively close any support requests on Github, and tell people to ask on Lemmy/Matrix, where other people can help them.